🚚 Delivery and pickup

How long does the delivery take?

The delivery typically takes around 2-3 business days.

Orders which are placed on Saturdays, Sundays and holidays will be collected by the courier on business days, so it will take more time for you to receive the goods.

Does delivery come with a charge?

Orders over $200:

Free delivery

Orders below $200:

Delivery fee will be applied based on total weight.

Exact fee can be checked in the checkout page after choosing the goods you need.

Are there other ways to receive the goods?

Free in-store pickup:

You can choose the option of in-store pickup when ordering online. You can find our address at the bottom of this page.

Pickup from our warehouse by arranging your own driver:

E.g. GoGoVan, Lalamove

📦 Products

How could I know if the goods are in stock?

Out-of-stock goods will display a "Contact us to pre-order" remark, while in-stock goods will not have this remark.

How much of each ingredient should I buy?

Check out our page Useful Resources to uncover the exact ingredients you need. 😉

What are the shelf life and expiry date?

Shelf life and expiry dates vary for different products and batches. Please contact us for up-to-date information.

📋 Order and payment

What payment methods could I use?

1 - Credit cards (i.e. Mastercard, Visa Card):

Payment services: Apple Pay, Google Pay, Shop Pay

2 - Alipay

3 - Bank transfer:

Bank Name: BANK OF CHINA 

Name: Supreme Entertainment Limited

A/C No: 361-2-004-254-4 

Bank Code: 012 

4 - FPS:

E-mail: scs@supreme-ent.com.hk

5 - Cash

Only available for in-store pickup

Do I get a receipt with the delivered goods?

Yes, these items are sent to you along with the goods:

1 - Receipt

2 - Packing slip

3 - Invoice

Is it possible to return the goods?

All sales are final, and returns are not available.

Refunds are available if the order was mistakenly placed. To request a refund, please contact us.

Do we resolve your questions?

If the solutions provided above do not resolve your concerns, please reach out to us using the details below. We are here to assist you! 🤜🏻🤛🏻